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Business

Support Tourism Industry

Business Overview

The Korea Tourism Organization strives to support innovation and growth of the tourism ecosystem for the development of the tourism industry.

Strategic Directions

  • Enhance performance of the tourism industry through innovation and growth of the tourism ecosystem
    (Goal for 2024: Develop 245 technology/convergent tourism venture companies)
Implementation Directions
  • Revisit Establish a basis for tourism services (More convenient travel experiences)
  • Renovate Business innovation of tourism companies (Expanded corporate businesses)
  • Revive Capacity building in the industry and develop future talents (Reinforced industry competitiveness)
Assignments
    • Improve K-tourism readiness by enhancing quality of tourist services
    • Manage quality of accommodations through private-public cooperation
    • Improve mobility convenience for foreign visitors
    • Strengthen HiKR's role in promoting local tourism through the convergence of K-contents and tourism
    • Internal and external collaboration of Tourism Business Support Centers to act as hubs for the creation of local tourism contents
    • 2024 BETTER里 : Increase tourist population through multi-party collaboration among regions with population decline
    • Increase overseas expansion of K-travel tech companies by utilizing global hubs
    • Develop tourism souvenirs to represent Korea and expand domestic and global distribution and sales routes
    • Establish interactive smart tourist services
    • Increase inflow of manpower into the tourism industry by fostering young talents in tourism through cooperation among industry, government, and universities

Implementation Direction

Improve domestic travel readiness and infrastructure

  • Improve quality of tourism services by monitoring tourism readiness and promoting campaigns
  • Manage quality and vitalize use of the 4 tourism service areas (information, transportation, shopping, and accommodations)
  • Establish and vitalize region-specific smart tourism ecosystem based on cooperation of local governments and the industry

Expand support for Collaboration and Growth of Private Enterprises

  • Implement digital transformation and follow-up management for small- to medium-sized travel agencies
  • Vitalize hubs to discover and support tourism companies (Tourism Business Support Centers)
  • Vitalize collaboration among players in the tourism industry including tourism companies, local governments, global corporations and investors
  • Discover promising companies in the tourism industry with potential for overseas expansion, and strengthen their global capacities
  • Provide education and training for strengthening capacities and expertise of those in the tourism industry
  • Host tourism souvenir contests to discover tourism souvenirs representing Korea and support their sales

Reinforce KTO-centered Cooperation Network

  • Operate service improvement consultative groups for each area of the tourism industry to check major agendas in tourist services, improve policies, and discover and execute projects